Yale Lock Automessage

[Elizabeth3045]

Hi everyone! 

Did Airbnb or Yale ever fix the issue of not being able to modify the booking message that the Yale lock sends out that is so clunky and confusing???  I've read through the message threads and can't tell if it's been fixed or if someone found a way around it. The auto message that goes out when a guest books is SO terrible and makes an awful first contact with guests who instant book. It's confusing and way too long! Thanks!!

[Paula]

Hi @Elizabeth3045,

I am tagging some hosts who were previously discussing this topic to see if they have any updates to share with you: @Kyler40  @Adam1623 

Good luck,

[Adam1623 · Accepted solution]

Hi Elizabeth,

There is not a solution within Yale for the terrible message they send to the guest. My solution was to use Guesty For Hosts to manage my listings and to take care of the messaging. They have a very nice integration with Yale that automatically creates codes for the guest and you can send in an automated message (fully customizable to you). It’s about $35/mo per property but I’m super happy with it. You can even see other info about your locks such as battery life in the Guesty Locks Manager, which you can’t see in the Yale app. There may be other ways to do this but this has been a success for me. 

hope that helps!

Adam