guest price is a lot higher then my listed price

Anouschka6
Level 2
London, United Kingdom

guest price is a lot higher then my listed price

I am not sure why the guest price is £80 a night more than what i am charging. I don't know why?

It also list cleaning as separately charged which is correct.

Can anyone help?

5 Replies 5
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Anouschka6 

Here is how the guest sees the breakdown for 2 nights, which is your minimum stay. Let us know if this doesn't answer your question (in other words, if the 150 per night is higher than what you intended).

 

Shelley159_0-1739721380912.png

 

HI Shelley,

No, that's just similar to the breakdown i see:

£300 for 2 nights

£80 cleaning

£54 for service fees.

Total £434

 

However, when i look to book the same weekend as a guest, they see

£460 x 2 nights 

£80 Cleaning fee 

£91  service fees

Total £631

 

It's a lot higher so we look very expensive

thanks for the feedback btw!

Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Anouschka6 

The difference seems to be the number of guests. My screenshot is for 1 guest and I assume your host breakdown is also shown for 1 guest (150 per night). 

The 230 per night is when you select 5 guests.

Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Anouschka6

 

I see that Shelley's already taken a close look at your pricing breakdown and it looks like things add up. Would you be able to let us know if you need any more help or if it's all clearer now please? 

 

Thanks 🙂

 

Emilie 

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