A bad trend - Airbnb fully refund people after 1 night stay

Kathy1072
Level 1
Federal Way, WA

A bad trend - Airbnb fully refund people after 1 night stay

Because Airbnb is willfully provide full refund to Guests - even after staying 1 night, and with their complain = general opinion such as uncomfortable, feel unsafe, small, not clean, too cold, too hot, not enough this, not enough that, etc.. it's spread amongst the cheating Guests, that just book for a minimum of nights, come and have gathering/party, and stay for 1 night, then complain the next day, and then leave - with all trash behind... then get full refund.

 

A  nice clean venue, good place to shower/bath, good place to sleep, and not even have to clean up afterward.  All free, using the approach above.  Words have spread out amongst the cheaters/abusers....

 

Airbnb  willful to refund to Guests has spread the word that Airbnb indirectly will support and encourage this bad behavior, i.e. cheating and abusing hardworking Host and impact their income.

 

I have experienced this 2 times in 2 months.

1 Reply 1
Brian2036
Level 10
Arkansas, United States

@Kathy1072 

 

Many other people have had similar experiences.

 

I think your price is very low for your beautiful house, and that can attract the wrong kind of guests.

 

You also allow up to 12 guests, which would be attractive to people who want to have unauthorized parties.

 

We have found that fewer guests = fewer problems.