One early morning when I opened my AirBnB messages, I was greeted with an instant booking made by a guest for 28-day stay but was very surprised that I will almost get nothing for the month-long stay. Upon looking at the bill, AirBnB gave the guest a 99% discount!
I felt scammed and contacted both the guest and AirBnB about it, but both were unresponsive, which is a more surprise to me.
AirBnB replied first but gave different answers targetting the monthly rate i had set up on the listing, but clearly it was not the case since the monthly price used by AirBnB in the bill was correct.
Now, everytime another AirBnB person give their reply, he doesn't refer to the discussion thread and sadly, i still haven't got a convincing response from AirBnB, as to why i will almost get no payout.
I felt relief from the frustration of being scammed when the guest finally agreed that he, though he insisted it should be me, who will cancel the booking. eventually the guest agreed to cancel but AirBnB did not gave him refund despite the booking is still 2weeks away.
Hoping you guys will not experience this, and now i still feel somewhat frustrated by the evasive and slow response from AirBnB. AirBnB also want to close the topic, which I still did not accept.
Thank you all for taking time to read my hosting experience.