Airbnb is not releasing payments

Hart0
Level 2
Lynchburg, VA

Airbnb is not releasing payments

We did not receive any payouts from mid 2021 through all 0f 2022.  We have 4 units so it its added up to be quite a lot.  We found the error at the end of December and have been trying unsuccessfully to get someone to help us.  All I can get on the phone are ** the front line of support.  All they tell us is that they have escalated the issue and that someone will call.  One month later we have no answers.  I have an appointment today with an attorney for $300 per hour and I guess its going to court and obviously Airbnb will lose and now they will have to pay legal fees.  Does anyone have any other suggestions on getting through to the company and past the moat of ** front line support?

 

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1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Hart0 ,

I am so sorry that you have been awaiting payments for a long time now. I have asked the related team to look into your case and check if there are any updates.

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