Can't seem to leave a guest review

Answered!
Raelene13
Level 2
Smiths Lake, Australia

Can't seem to leave a guest review

Hi,

 

I've only just started air bnb and my first guests have checked out this morning.  I've checked on how to add a review for a guest but when I go to the messages for this particular guest there is no "get started" button. Do I need to wait for an email with a link or something. Any help will be appreciated.

 

thanks....Rae

 

 

Top Answer
Raelene13
Level 2
Smiths Lake, Australia

Thanks, it came up on my account later today so I've been able to do it.

Kind regards......Rae

View Top Answer in original post

4 Replies 4

@Raelene13

Go to the message thread for today for the guest. You should see a message from Airbnb to leave a review with a link (the wording is kinda tiny):

 

Joan2709_0-1735789713596.png

 

Thank you. Yes, came up this afternoon.

Miguel2359
Level 2
San Bernardino, CA

Hello Rae. Congratulations of your first guest. When you view your reservations under "Today", there is a button that shows "Pending Reviews". When you click this button, you can click Write Review for the guest. 

Raelene13
Level 2
Smiths Lake, Australia

Thanks, it came up on my account later today so I've been able to do it.

Kind regards......Rae