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Glitch? Profile photo required but guests can instant book without it

‎20-04-2023 09:23 PM
Branka-and-Silvia0
Level 10
Zagreb, Croatia
‎20-04-2023 09:23 PM

Glitch? Profile photo required but guests can instant book without it

I have instant booking enabled and I require that guests have a profile photo. 

Yesterday, the guest instant booked without it. 

Airbnb says I can cancel penalty-free by myself but it will count as one of 3 penalty-free cancelations.

Why?

Those 3 cancelations are there for when the host feels uncomfortable with the guest or that they are going to break his house rules, not for Airbnb technical glitches.

 

‎20-04-2023 09:23 PM
1 Reply 1
‎21-04-2023 11:18 PM
Branka-and-Silvia0
Level 10
Zagreb, Croatia
‎21-04-2023 11:18 PM

PS ..... the guest has no photo at all... not even the flower, dog, cartoon... nothing.

‎21-04-2023 11:18 PM
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