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My account may be used by someone else

yesterday
Shijin3
Level 1
North Augusta, SC
yesterday

My account may be used by someone else

I lost my cellphone, Airbnb gave me a hint: someone log in my account in Missouri.

yesterday
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yesterday
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom
yesterday

Hello @Shijin3 👋

 

So sorry to hear you lost your telephone. The Community Center is dedicated to supporting hosts in a different capacity than customer support.  If you head to this link (https://www.airbnb.ie/help/article/1542) you'll be able to reach the Support Team. 

Hope this helps, 
Rebecca 🌟


-----

 

Please follow the Community Guidelines

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yesterday
Joan2709
Top Contributor
yesterday

@Shijin3 

Definitely contact Airbnb ASAP. Was your phone not password protected so someone finding it should not have been able to use the phone? 

 

Suggest you use a laptop computer and go into your account and change your password Airbnb ASAP.

yesterday
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