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Paused Payouts

‎21-11-2024 06:56 AM
Jacqueline1587
Level 1
Cape Town, South Africa
‎21-11-2024 06:56 AM

Paused Payouts

I have sent numerous messages and uploaded all the required documents to verify our TRUST account on the messaging platform, but still no resolution!!! It is the festive season, and our property is fully booked, and I have no fees to service the property. We have received no payouts since the beginning of October. 

‎21-11-2024 06:56 AM
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1 Reply 1
7 hours ago
Emilie
Community Manager
Community Manager
London, United Kingdom
7 hours ago

Hi @Jacqueline1587, 

 

I'm really sorry to hear you were having some trouble getting  your documents reviewed and payouts released! I wanted to check in and see if you'd been able to get this resolved in the end, with the help of customer support?

 

Thanks 🙂

Emilie

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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

7 hours ago
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