Payout account

[Shelbi6]

Hey there! Anyone have issues with Airbnb depositing into the wrong bank account? I have 2 separate bank accounts. Each one is supposed to be linked to one property, however my pay outs are being deposited into the incorrect accounts. I was on the phone with customer service for 2 hours and was unable to resolve this issue. 

Any feedback would be greatly appreciated! Thank you! 

[Marie8425]

@Shelbi6 

I suggest a screen shot that you loaded correct accounts.

Then from your bank the payout transaction sent which has the wrong account

Then it is documented an Airbnb error, not yours and not the bank

You still might have   2 hours on the phone but at least you eliminate determining who is making the error and move towards solving

[Elisa]

Hi @Shelbi6 

Our experienced Host @Marie8425 has shared some very useful advice.

Have you had the opportunity to go through it?

Please keep us posted🌻,