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Payouts on hold

‎22-01-2025 04:41 AM
Ashina0
Level 2
KwaZulu-Natal, South Africa
‎22-01-2025 04:41 AM

Payouts on hold

Hi, my payouts are also on hold for the second month now. Having the same technical issues in updating my details. Get the same response. They say my details are being reviewed by the KYC department. 
not sure where to turn or who to contact, instead of getting someone random person at the call centre.

‎22-01-2025 04:41 AM
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1 Reply 1
‎29-01-2025 10:56 AM
Emilie
Community Manager
Community Manager
London, United Kingdom
‎29-01-2025 10:56 AM

Hi @Ashina0, 

 

Sorry to hear this is happening to you again! 

 

I wanted to check in and see if it had now been resolved, or if you were still needing more help? 

 

I look forward to hearing from you. 🙂

 

Emilie

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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

‎29-01-2025 10:56 AM
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