Pricing

[Luis4151]

Hi all, See if i find a solution among you guys cause airbnb gave me an explanation that is not convincing. My property is a new listing on Airbnb and it was doing really well. A week ago, I stopped receiving inquiries and bookings. I thought it was because most important days were taken already. A guest sent me an inquiry if price per night was accurate. When I checked, the guest was correct apparently I was asking for $418 a night. Of course, guests were just skipping my house with this price. Contacted Airbnb and they mention that smart pricing offers based on demand but I said I understand that however what guests are seeing is above my max price how do you explain this. They summitted the case to a more dedicated person with no response yet. Any Clue? Thanks 

[Mike-And-Jane0]

@Luis4151 don't forget that Airbnb add their guest service fee on top of the max price you set for your listing. It is about 18% or so including tax. Does this explain the discrepancy?

[Luis4151]

Yes, Mike but when you receive the inquiry the gets saw the night price only not including fees and taxes. Anyways I will double check. 

[Lorna170]

@Luis4151   IMO, I would establish a decent base price and turn off smart pricing.  I don't use smart pricing and have consistently good views and bookings (except since the summer release).  You are probably not going to get any satisfaction from CS about this.  

[Luis4151]

Thanks for the advise Lorna. I will contact them again if not will try your recommendation.