Request to Deactivate Lost Airbnb Account

[Kalana1]

I'm hoping someone can guide me through the process of deactivating an old Airbnb account to which I've lost access. I would like to create a new account, but I’m unsure of the best steps to fully deactivate the existing one. Has anyone dealt with a similar situation or have any advice on how to reach out to Airbnb for this?

Thanks in advance for any insights!

[Helen3]

You would need to call Airbnb @Kalana1 

[Rebecca]

Hello @Kalana1, 

Welcome to the community! 👋 

This help centre article explains how to deactivate an Airbnb account; however if you've lost access to it, as @Helen3 suggested, the best thing to do will be to contact customer support who will be able to assist further. www.airbnb.co.uk/help/contact-us/

Let us know what happens please! 🙂