Reservations history being a co-host

Alejandro1365
Level 2
CABA, Argentina

Reservations history being a co-host

Hello, with the new release I can't see main host reservation history.

That is the way that in the past we were calculating revenue, commissions, etc.

Airbnb is now showing me only my own listings revenue instead of those where I am co-host as well.

 

2 Replies 2
Paula
Community Manager
Community Manager
Port Moody, Canada

Hola @Alejandro1365;

 

I am reaching out to one of our most experienced co-hosts, @Joan2709, to ask for her advice.

 

In case this is no longer available, I am leaving here the link where you can send feedback directly to Airbnb.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Hi @Alejandro1365 

@Paula tagged me on this. It seems like Airbnb has removed access to financial data (reservations lists, transaction history, earnings, etc.) that was previously available to full access co-hosts. Not sure if this is intentional or not? This makes it impossible for owners who do want to allow their co-hosts to access this information. 

 

Not sure if this was intentional or not? It is really an issue as it appears Airbnb is removing the Teams functionality as well. Hosts could authorize team members to access financial data, but it seems Airbnb is not authorizing any new teams? Therefore, co-hosts can't access this information (even if the Host wants them to have it) and the Host also can't create a team to gibe access. This will forces a host to share their login/password with a Co-Host in order to access the information? Not the best option.

 

Perhaps @Paula can forward this to the appropriate Team at Airbnb, as it is an issue affecting many Hosts and Co-hosts. Especially right now, as Hosts are trying to file their year end taxes.