The guest left yesterday, payment was not received

Nadezda9
Level 1
Pionersky, Russia

The guest left yesterday, payment was not received

The guest left yesterday, payment was not received

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

How long did the guest stay for @Nadezda9 ? You should receive payment within 48 hours of a guest checking in.

 

If you haven't,  you will need to contact Airbnb directly to chase up.

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Nadezda9 If this is your first guest then the payment can, if memory services me correctly, take up to a month according to Airbnb. In our case it was quicker than this. I suggest you search the help section of Airbnb to find out what they say.

Once you have been paid subsequent payments are usually released 24 hours post check in and the time it takes to reach you depends on the payment method (PayPal, bank account etc.)