Up to this point, Airbnb has been great for me. Suddenly, they won’t pay Airbnb stays what’s going on.

D-Atra0
Level 1
Wadena, Canada

Up to this point, Airbnb has been great for me. Suddenly, they won’t pay Airbnb stays what’s going on.

All of a sudden, my Airbnb has not gotten paid for a stay that was longer than two weeks. I’m wondering why even though they send me an email that has been paid. The money is not in my PayPal account up to this point. I’ve had no trouble. What’s the problem

1 Reply 1
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @D-Atra0,

 

This sounds unusual. Have you checked your Airbnb account to see if there's a request related to ID verification? Here’s an article that might provide some additional insights.

 

Additionally, have you reached out to the support team? What have they said?

 

Please keep us posted!

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