VAT

[Catherine2936]

I am a citizen of the US, living in the US and I booked a US property.  I used a uS credit card with a US billing address and paid in US dollars. When the complete charge processed, I noticed I was charged UK VAT.  This is a fraudulent charge, you cannot charge foreign taxes in the US, but after no less than a dozen connections with UK, they still refuse to credit the amount and correct the “error” for my future reservations where it is also appearing.  The rate is 20% and any advice about how to proceed would be appreciated. 

[Annie1372]

@Catherine2936 

Did you contact the AirBNB customer support through your booking on the website or the Apps?

[Catherine2936]

Website and phone