air cover

[Fathi24]

To travel from USA to UK and make the investigation in person with your guest and then travel to my house here in Egypt would be less time then this , why I'm waiting for all this  , pretending that we are protected but in fact nothing happened and no more responding 

[Mike-And-Jane0]

@Fathi24 what happened and what outcome are you hoping for?

[Fathi24]

AirCover pretending that protecting, one of the guest has stolen item from my house and declined to pay , aircover review that and freeze not answer no more not fix my issue and didn't do anything to the guest 

[Mike-And-Jane0]

@Fathi24 Do you have a police report of the theft?

[Fathi24]

no , cuz I thought air cover are protecting as they pretended like , 

[Mike-And-Jane0]

@Fathi24 then you have very little chance. If theft is involved why would any company pay out without a police report?

[Fathi24]

not true , and I got paid already , my issue been fixed and all good at the end 

[Bhumika]

Hey @Fathi24 ,

Thank you for coming back and updating us. Do keep in touch!

[Fathi24]

Problem solved, all good now and my issue been fixed , 

[Bhumika]

Hey @Fathi24 ,

I read this thread and am sorry to hear that you didn't get the outcome you hoped for.

Although the team would have reviewed your case, please be assured that I have sent your feedback over to look further. I hope someone reaches out to you soon.

[Fathi24 · Accepted solution]

thanks for your reply, but I wanted to inform you that everything is great now and my issue been fixed