Sorry I'm not sure I've understood your problem. Could you elaborate a bit more so that we can help you better? Are you trying to set up a new listing on Airbnb or are you a guest trying to book?
Welcome to the Community Center! As @Joelle43 mentioned, it would be great if you could tell us a bit more about your situation and what you need help with, so other Hosts can share some advice and help you find a solution.