payments are not coming

payments are not coming

hello, my name is Angela, I host guests on the island of Kefalonia in Greece, I've been with Airbnb for 7 years, super host.  This year the season opened on July 2, for over a month I've been hosting guests and haven't received any payments, not a single one!  Please tell me who had such a case and what did you do in this situation?  tech support always asks to change the payment method, I changed them already 5 times, opened new bank accounts and nothing worked, please help me, guests come, stay and go, they paid everything to Airbnb, but where are my payments?

my e-mail

 

[E-mail address removed due to safety reasons - Community Center Guidelines]

2 Replies 2
Annie1372
Level 10
Montreal, Canada

@Angelika126 


keep calling the customer service every day until you find someone that can help you

 

@Emilie 

 

email visible on initial post

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Annie
Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Angelika126, I'm very sorry to hear that you're experiencing an issue with your payouts. Would mind letting me know whether this is still the case? 

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