payout frozen

[Kiko7]

my payout is frozen with no explanation. they are telling its a glitch in the system. I need my money asap though 

[Alicia753]

@Kiko7 do you see any error message or banner on the Payout section of your Airbnb account? Double-check your account details to ensure that your payout method is correctly set up and there are no missing pieces of information that could be causing the glitch if this is the reason you received from Airbnb support. Also, try asking Airbnb for an estimated timeline for the resolution. While they might not be able to give you an exact date, having an idea can help you plan accordingly. Hope this  helps! 

[Paula]

Hello @Kiko7, I'm sorry about this.

Has there been any update since you posted in our community? I hope this has been resolved for you.

Please keep us posted.