Teresa2271 Level 1 Santa Clarita, CA Is it a good idea to talk to guests after filing a claim? Hi, my recent guest denied my claim for extra cleaning fees ... Latest reply Hi, my recent guest denied my claim for extra cleaning fees and damages done to the property. They want to talk on the phone ... Latest reply
Rob8148 Level 1 Guest Books: the ones the guests sign and fill out on their ... IS THERE A DIGITAL version of these books?I'm talking about ... Latest reply IS THERE A DIGITAL version of these books?I'm talking about the journal type books you normally find (usually on the coffee t... Latest reply
Staffan6 Level 2 Gothenburg, Sweden Help! Charged twice – anyone else had this happen? Hey everyone, I’m hoping someone can help or has had a simil... Latest reply Hey everyone, I’m hoping someone can help or has had a similar experience. I booked a place on Airbnb, and my bank statement ... Latest reply
Sonia1891 Level 2 Guest threatening to post bad review Hello Airbnb community, I have been officially hosting regul... Latest reply Hello Airbnb community, I have been officially hosting regulary since June. I do my best to be the most accommodating host an... Latest reply
Nika1707 Level 2 Dubai, United Arab Emirates Guest lying to get a refund Hello Airbnb community, I'm reaching out for advice on a dif... Hello Airbnb community, I'm reaching out for advice on a difficult situation I'm facing with a recent long-term guest. Here’s...
Sarah6224 Level 1 Great Bend, KS Multiple Smart Lock Integration It appears that Airbnb only allows to integrate one smart lo... Latest reply It appears that Airbnb only allows to integrate one smart lock. Our property has two smart locks, one to enter the house and ... Latest reply