Airbnb app notification badge icon

[Levi96]

Hello,

I have a airbnb notification badge (the one you see when you have unread messages) that won’t go away.

- I have no unread messages 

- I have checked the desktop version and also there no unread messages

- I have uploaded all business information and it’s all up to date

- I have logged out, deleted the app and reinstalled it. Also did a update. 

- I have updates my iOS software

- I did a force hard reboot on the iPhone

-  nothing helped and there is still a notification badge, it drives me nuts.

[Kirsten266]

@Quincy kun je helpen?

[Bob297]

@Levi96 

That persistent notification badge can be frustrating! Here are a few other steps you can try to clear it:

1. Clear Airbnb Notifications in Settings:

   • Go to Settings > Notifications > Airbnb, turn off notifications, wait a moment, and then turn them back on. Sometimes toggling notifications can reset the badge.

2. Mark All Messages as Read:

   • On the Airbnb app, go to Inbox and try marking all messages as read, even if they already appear as read.

3. Check Archived Messages:

   • In the Airbnb inbox, check your Archived messages. Occasionally, an unread message in the archived section causes the badge to persist. Mark them all as read if needed.

4. Toggle Airplane Mode On/Off:

   • Enable Airplane Mode for a few seconds and then turn it off. Reopen Airbnb after to see if it refreshes the notification status.

5. Reset All Settings:

   • As a last resort, go to Settings > General > Reset > Reset All Settings. This won't delete data but will reset network, keyboard, and notification settings, potentially clearing the stuck badge.

If none of these work, Airbnb support might be able to help reset it on their end.