I am renting an airbnb with cockroach problem and a dryer that isn't working

Dawn1084
Level 1
Great Neck, NY

I am renting an airbnb with cockroach problem and a dryer that isn't working

As titled. Also there was an ant infestation which we took care of ourselves. How much refund can I request. Thanks.

2 Replies 2
Helen3
Level 10
Bristol, United Kingdom

When you approached the host about the dryer not working and the cockroaches what support did they offer @Dawn1084 

Karen114
Level 10
Bolton, MA

@Dawn1084  If you took care of it without telling the host, they have no real way of rectifying it for you.  Did you let the host know?

 

We don't ever refund for things that we were not given the opportunity to correct. Especially if you did not leave.  Youre accepting conditions as they are by staying hence no refund. 

Karen