Airbnb’s Director of Community Engagement answers hosts' questions
Please make "fragrance-free" a filter
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17-07-2022
08:16 PM
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17-07-2022
08:16 PM
Please make "fragrance-free" a filter
There is now a HUGE number of people who are fragrance-sensitive or have MCS. I'm one of them.
The odours of conventional cleaning products, air fresheners, dryer sheets, etc. make me sick. They give me headaches, burning eyes, feelings of tightness and tingling, respiratory irritation, heart palpitations, nausea, dry mouth and many other symptoms. I've had more than one vacation ruined by fragranced bedrooms that were making me ill. Surveys indicate that about one-third of the population in the US and other countries is fragrance-sensitive or has MCS or prefers fragrance-free spaces.
Please AirBnB stop ignoring this incredibly large group of people. You currently have filters for 13 different accessibility features. Could you PLEASE add another one, "fragrance-free"? Fragrance-free properties actually exist, it's just that you can't easily find them, at least not on the airbnb site itself. (Google search can be used as a workaround, but it's far from perfect.) Thanks!
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18-07-2022
03:57 AM
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18-07-2022
03:57 AM
I can see why you would think that, because you are probably picturing the people who would use this feature as entitled white ladies who put too much faith in Gwyneth Paltrow's take on medicine. In truth, they are people with conditions like MCAS who need to travel and are grateful for any accomodations that aren't a total assault on their bodies. Because of that, as long as the host makes the accomodations the say they will (e.g., no scented products and cleaning with safer products) they can expect very positive reviews.
For example, the only fragrance free Airbnb I know of is near Sedona, is always booked, and has great ratings.
In my own experience, I have managed to find a number of hosts who were willing to work with my medical issues, and we have always been on good terms because the accommodations I asked for were relatively easy (see above) and even though I wasn't perfectly comfortable, I felt much better then I would have in an ordinary hotel or Airbnb. But a fragrance free filter would have saved me SO MUCH work contacting hosts and explaining my medical needs.
The only time I have ever heard of a person leaving a bad review was when a woman was repeatedly assured by a host that the room used unscented laundry detergent and no scented air fresheners, which turned out to be completely untrue.
As for the other points like the healthy bed (i.e. A bed that doesn't off gas the VOCs that trigger our symptoms), those are things that would make a space even better for many, but I don't think anyone would expect those things just because a place is listed as fragrance free.
I think you are also underestimating the prevalence of these conditions because people with them usually don't mention them. People who report any degree of problems with fragrances are about 20% of the population (mostly headaches and such) and severe sensitivities are about 2%. That means a number of hosts may already be practicing fragrance free cleaning of their properties, but are unable to communicate it with the large numbers of clients who would love to rent such a space. At one rental I checked out in 2021, I spoke to a cleaning lady and asked if she could use mostly vinegar, hydrogen peroxide, and baking soda to clean. She replied that those were all she used because her son was "sensitive to chemicals."
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20-07-2022
03:14 AM
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20-07-2022
03:14 AM
I have communicated with many air b&b owners in an attempt to find safe spaces to be able to venture out to and have had them be willing to change the heavily fragranced products they use only once, immediately prior to my arrival, but the regular ongoing use of such strong scents has already permeated everything in that space to the point of me not being able to safely commit.
No one I spoke with was interested in further discussion or learning more about how they're continuously poisoning themselves, their children, their pets, their guests, the air and the water via the products they're choosing. Each time the washing machine drains, where do you think that water goes? When the vent attached to your dryer pumps out the heavily fragranced products, it effects everyone, including the wildlife, your pets, your children, etc. Fragrance is pretty much the new secondhand smoke.
If you're using ANY fragranced/scented products in a space consistently, it won't automagically disappear by not using it once or twice. It leaves behind a chemical residue, just as it's designed to do. All efforts are greatly appreciated, for sure, but learning more about how to protect your immediate environment, therefor paying forward the benefits of living in and creating a much healthier space for your family as well as guests who pay you to stay in your space can only be a win/win for all concerned.
Also, learning how to better recognize when products are "green-washed" could greatly benefit everyone. Companies/marketing gurus use buzz words like "natural", "plant-based", "eco-friendly", etc. to convince you to buy it without disclosing all of the ingredients and potential harm of each. I, too, used to use all of the fragranced/scented/eco-friendly stuff for decades, but now my body recognizes the tox-sick-city of it all and I can no longer safely be around them. It is a cumulative effect. I've yet to be able to find an air b&b I can confidently commit to reserving. I look forward to the day that changes.
Meanwhile, here's some reading material to hopefully help provide more in depth information:
https://www.verywellhealth.com/long-term-covid-19-severe-fragrance-allergies-5087489
https://seriouslysensitivetopollution.org/2019/02/21/harm-reduction-policy-for-people-with-autism/ - has a link to a study and to a fragrance-free checklist (once you click on the "fragrance-free checklist link, scroll to the bottom for the option titled "2019-Fragrance-free-Checklist-FINAL1" that's printable)
http://theairweshare.org/printable-brochure/ - a great brochure that's free to print and share
https://www.researchgate.net/publication/345204037_Volatile_chemical_emissions_from_essential_oils_w... -and- https://www.wildwoodapothecary.org/essentialoilfree - explains why essential oils are also a major barrier, albeit them being marketed as a "safe and natural" alternative to synthetic fragrances
https://invisibledisabilities.org/environmental-illness/cdc-fragrance-free-policy/ - info regarding the fragrance-free policy that the CDC put into place in 2009
https://www.laborlawcenter.com/education-center/new-ada-guidelines-for-fragrance-sensitivity/ - more info regarding the ADA and MCS
https://www.psr.org/blog/resource/fragrances-fact-sheet/ - a link to download a 2-page printable fragrance fact sheet from physicians for social responsibility
20-07-2022
11:46 AM
Anonymous
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20-07-2022
11:46 AM
Interesting how a lot of blank profiles with no Airbnb or CC history suddenly appear to spam the board when certain topics come up.
21-07-2022
07:03 AM
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21-07-2022
07:03 AM
Some of our profiles (speaking for myself) are "blank" because we can't find safe spaces to rent, therefore there's no history of stays to document. I had to make a profile to be able to ask questions about places I was interested in staying. There's no other options for communicating with air b&b owners that I could find.
If you call speaking on topics that very much concern many of us for the health of it, as well as trying to share more detailed info for folks who simply may not be aware of the rampant toxic chemicals issues that prevent us from being more active in the air b&b scene "spam", then so be it. If we don't speak up about the lack of accessibility and make it a more widely known dilemma, then we can't expect anything to ever change in favor of hopefully being able to rent some air b&b spaces some day.
21-07-2022
07:16 AM
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21-07-2022
07:16 AM
@Linda3636 Do you do anything in particular in the Airbnb that you run ? And how do you advertise to other likeminded folk? this is a host to host board . Yeah ?H
21-07-2022
07:16 AM
21-07-2022
07:25 AM
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21-07-2022
07:25 AM
I do not run an air b&b. I am seeking safe ones to rent, which I've not yet been successful in doing so. In searching for fragrance-free, this showed up. I shared my viewpoints and hopefully increased awareness in some helpful way regarding the obstacles many of us face when trying to support the owners of the air b&b spaces that we'd love to rent. I didn't realize it's a "host only" space. Although knowing that now makes me even more glad it's here so more hosts can read about it and perhaps make some adjustments to improve the chances of us partaking in their rental spaces in the future.
30-11-2022
07:39 AM
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30-11-2022
07:39 AM
I know why the op asked the question in this board. It’s a way to contact hosts more than one at a time to ask them to write fragrance free in their listing and get paid more by changing why would you have a problem with more $$
30-11-2022
07:39 AM
21-07-2022
04:52 PM
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21-07-2022
04:52 PM
Responses from people with a scant or non-existent AirBnB travel history rather prove my point. There is a fairly large, invisible constituency of people who rarely or never travel because of the fragrance problem. An untapped market, in economic terms.
21-07-2022
08:18 AM
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21-07-2022
08:18 AM
For anyone interested in better understanding MCS and accommodations, askjan is a really good resource. The site is tailored to workplace accommodations, but offers great insight for anyone wanting to understand how MCS affects people and what they can do to help. 🙂
https://askjan.org/disabilities/Multiple-Chemical-Sensitivity.cfm
Something that isn't included on askjan: simply using unscented and fragrance-free detergent on bedsheets would be very helpful, or just offering the option.
My opinion is that a list item saying "fragrance-free amenities available upon request - contact host for details" would be awesome! There could be a *no guarantees* clause for CYA, to prevent the scammers from abusing the feature. Then that also gives hosts the flexibility to offer whichever accomodations would be reasonable for them. If hosts can't accommodate, then they just wouldn't advertise that amenity.
21-07-2022
04:50 PM
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21-07-2022
04:50 PM
that is extremely reasonable, would not open the doors for abuse, and be a god-sent for MCS travelers.
11-03-2023
05:09 AM
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11-03-2023
05:09 AM
I respectfully disagree. A host absolutely cannot use fragranced products and then wash linens in fragrance-free products "upon request" and expect it to have any impact for chemically sensitive. Ditto for dishwasher detergents and ANY other sources of fragrance. Fragrances do not wash out without being stripped with repeated soaks and launderings with borax, washing soda or baking soda. Sometimes they cannot be washed out. Period. And even if linens could be successfully neutralized the old fragrance has permeated the mattress and other textiles. Hosts really must commit to a no fragrances used anywhere policy. Because other guests' left behind fragrances are going to pose enough of a risk to the MCS guest. Thank you for the link.
11-03-2023
05:09 AM
21-07-2022
06:44 PM
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21-07-2022
06:44 PM
Hi! I would love these kind of filters for fragrance, emf, non-toxic, and environmental concerns. If they are able to specify if they have air or water purifiers would help too. These things will really help those with allergies, health conditions, chemical sensitivities and other concerns.
21-07-2022
09:18 PM
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21-07-2022
09:18 PM
this is a very interesting and, for many people very important topic.
I have a few questions:
1. I use a laundry service for my Airbnb laundry and they use a detergent with a very mild scent, barely noticeable. ( We really can't wash STR sheets and towels without any detergent because it is often stained)
2. My cleaner uses vinegar to clean the glass, bathroom and the kitchen but ordinary detergents for the toilet, and the bathtub. What do you use instead? (the bathtub is sometimes greasy bc people use body oils, oily soaps etc... and vinegar isn't strong enough)
3. What do you use to wash the dishes? We don't have a dishwasher (cooktop, pots and frying pans are sometimes so heavily stained that we should use very aggressive chemicals and a metal sponge to scrub them)
Other than that, we don't have air fresheners and mop the floors with water and a drop of dishwasher liquid. We also always clean with all windows wide open for at least 2 hours, even during the winter. The only carpet we have is in the living room and it is made of natural cord material so any stains could be easily wiped with a sponge and water.
Would it work for you? Theoretically?
21-07-2022
10:27 PM
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21-07-2022
10:27 PM
Thank you for asking! I wouldn't make a reservation based on the consistent use of scented laundry detergent and the other regular cleaners being used in the bathroom and toilet. The scented laundry detergent will permeate the pillows and mattress and the bathroom cleaners will permeate the curtains/shower curtain, etc. I could bring all of my own stuff, but then all those smells would permeate my stuff. Unfortunately, the chemical residues don't automagically disappear once the products aren't being used. It takes time, and sometimes, the effects are only minimally lessened, never removed. I used to use all the fragranced stuff, too, and had to dispose of many things once I changed my lifestyle habits.
1) For laundry, I now use a fragrance-free detergent that I purchase in bulk at our local refill store (prior to finding that, I mostly used baking soda and white vinegar - but for whites, I'd use hydrogen peroxide), white vinegar is my fabric softener (the smell leaves once the item dries), and wool dryer balls in the dryer, or I hang certain items outdoors to dry. Using the white vinegar also eliminated the need to do a special cleaning session in our High Efficiency washing machine. When I used regular Tide detergent and Downy fabric softener prior to having MCS, there would be a nasty smell that I then had to buy yet another fragranced product to run in a special cycle just to "clean" the machine. After switching to white vinegar, that smell never returned and the machine stayed clean. The scent that to you and most non-MCS folks is barely noticeable would be super noticeable and problematic to someone like me and most other MCS/TILT folks. That's where the comparison of telling someone with a nut allergy that you only tossed a few in the recipe comes into play - or telling someone in a wheelchair that they only have a few steps to go up. It's similar to having someone tell us that it's "just a light scent", or "I only used a little fragrance".
2) For the toilet and tub, I personally use white vinegar that's been infused with citrus peels from the oranges/grapefruits/lemons/limes that I consume for at least 2 weeks, and mixed with the fragrance-free liquid dish detergent that I also buy in bulk at my local refill store. It's approximately a 3:1 ratio of vinegar to dish soap. It cleans better than ANY store bought product I used to buy.
3) For dishes - we wash the old school way by hand - and use a fragrance-free dish detergent I buy in bulk at our local refill shop. I've seen commercial products of dish detergent (Field Day is a brand that comes to mind) as well as laundry detergents (Seventh Generation and Charlie's are two brands that come to mind) that are also fragrance-free in regular stores and online, but choose to use the refill shop to lessen the plastic waste and shorten the supply chain as well.
I also recently purchased Norwex brand enviro-cloth, dust mit, ceiling fan duster, and window cloth and have found they clean the windows better than the vinegar/water solution I was using before. No streaks left behind and all I need is enough water to dampen the cloth. The dust mit is super helpful in cleaning blinds and the furniture. I used to have to dust a couple times a week, but have only had to dust once in the last 3 weeks. They have many products that only require water and no other chemicals. I wouldn't purchase their detergents, cleaning pastes, etc., though, due to them containing fragrance.
Additionally, I know that disinfecting surfaces is a major concern, especially in these times of the pandemic worries. Hydrogen peroxide is a great fragrance-free solution when used correctly. Here's an article from a hospital in Cleveland, Ohio that explains it further:
https://health.clevelandclinic.org/what-is-hydrogen-peroxide-good-for/
Copied and pasted from the article:
Disinfect
Move your peroxide from the medicine cabinet to the cleaning cabinet. It’s a great alternative to bleach and won’t make your house smell like a swimming pool.
Use peroxide in a well-ventilated area and wear gloves. “There’s a chance of toxicity if you inhale it, and it can irritate the skin and eyes,” Dr. Beers says.
To disinfect, first clean any visible dirt or grime off the area with plain soap and water. Then spray surfaces with a 50/50 mix of peroxide and water. Let it sit for five minutes or longer. Rinse surfaces that touch food, like cutting boards, but let other surfaces air dry.
Hydrogen peroxide is a great germ-killer for:
- Bathtubs, sinks and showers.
- Counters.
- Cutting boards.
- Doorknobs.
- Garbage cans.
- Mirrors.
- Refrigerators.
- Toilets.
- Toys.
“Peroxide kills bacteria, fungi and viruses,” Dr. Beers explains. “It can come in handy if you don’t have disinfecting wipes or bleach. Just be careful not to get it on your clothes or furniture, or it may bleach them.”
I hope this information is helpful and thank you for being interested in finding solutions and making spaces safer for everyone to more safely be able to partake in.
30-11-2022
07:33 AM
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30-11-2022
07:33 AM
Could your cleaners use bleach instead of laundry detergent just like hotels? I bring my own sheets but bleach wouldn’t permeate them like scented laundry. I don’t think a mildly scented laundry detergent exists to me tide free and clear is slightly too scented. Borax and baking soda is so much cheaper than tide anyway.
30-11-2022
07:33 AM
30-11-2022
07:35 AM
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30-11-2022
07:35 AM
Hydrogen peroxide makes a great bathroom cleaner
There is also a product that is called earth worm that uses enzymes works wonders!