Which part of your listing gets the most compliments?

Liv
Former Community Manager
Former Community Manager
London, United Kingdom

Which part of your listing gets the most compliments?

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Hey everyone,

 

I can only imagine how much work goes into perfecting your property in order to improve guests’ experiences. From what I read on the Community, it’s a continuous process that takes great attention to detail and commitment. 

 

With that in mind, I thought it would be nice for us to celebrate all that hard work you’ve put into your listing by sharing some lovely feedback and recognition you’ve received from guests who have noticed the effort - whether they've praised a fully equipped kitchen or were grateful for a very comfy blanket.

 

What part of your listing gets the most compliments? Do you have any nice photos, stories or reviews to share?

 

Thanks,

Liv

 

 

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66 Replies 66
Liv
Former Community Manager
Former Community Manager
London, United Kingdom

Nice, @Debra300!

I've always admired those who are able to make the most of small spaces. I've watched quite a few videos of tiny house owners giving a tour of their place. It definitely takes a great eye and lots of creativity 🙂 

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Robert5835
Level 3
Alexandria, VA

We put a sauna in our unit and the description.  While there's no filter for it in the system, we find there's a nice two-fer element.  People who were excited about it in advance use it and comment on it... and other people who didn't use it seem to like knowing it's there and sometimes comment on it (taken together about 30 percent of reviews so far mention it).  I think it reinforces a notion of getaway to people, whether they use it or not. 

Curious if anyone else has experience with sauna in their unit?

2nd thing... and echoing what I've seen in other replies... we get a fair number of those comments that get at "they've thought of everything", intention, care.  That's always a good sign.  Thought I'm keenly aware we haven't thought of everything and trying to think of other stuff:-). 

Liv
Former Community Manager
Former Community Manager
London, United Kingdom

@Robert5835 That's a very high percentage of reviewers who mention the sauna, it sounds like offering that amenity was a great call! 

 

It might indeed be interesting to hear about other Hosts' experiences with saunas. What do you think about starting a topic? If you're up for it, you can start a conversation here 🙂 

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Love to @Liv , any tips/rules of the road for a noobie for teeing up in the most helpful way?

R
Liv
Former Community Manager
Former Community Manager
London, United Kingdom

@Robert5835 That's great, can't wait to read it!
I'd say the only rules to be aware of are the Community Center Guidelines. Other than that, feel free to get the sauna talk started 🧖

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Willene1
Level 10
Kaleden, Canada

The personal touches, whether it be age appropriate toys and snacks if there are children, or Wine or beer chilling in the fridge. Try to customize to each guest depending on what I have learned from our pre booking conversation.

The view and the hot tub are favourites. Our horse is a huge hit surprisingly enough. She roams our entire yard and guests are always in awe of her greeting them and waiting for  treats and selfies at our front door. (She does not go into their private yard and garden area.)  We also encourage people to leave notes in our Welcome manual.  Those are my favourite responses, often the entire family will write a note telling us what was special to them. Think I may add a guest book this year. 

Sherrie58
Level 1
Napa, CA

Many of our guests choose to stay with us because of the excellent (sometimes embarrassingly so) reviews we receive.  Many say our place is as good, of not better than our photos show; they love the daily light breakfast I serve; our many amenities (pool, spa, firepit and view); and the knowledge we have to provide ideas of the area (along with our guidebook).  Each morning while serving breakfast, provides me an opportunity to be of service, while also making a lasting connection.