@Brian This isn’t working my friend. I understand your highlighting grand designs but you are completely pissing on the people
who got Airbnb to be what it is!
My business has fallen through its backside on your platform and people are already switching to your competition. Hosts and guests alike. Sadly most people don’t want to take their dog to Antarctica in a Tesla. Covid didn’t go that far!
You need to leave California mentally as well as physically. A month ago I wished everyone booked my property via Airbnb, not any more. Not that hardly anyone even contacts us anymore, lol. I understand in pursuit of progress you had to be seen to do something, but this really was a school boy error around a big corporate table!
Man up, speak to your best hosts, the ones with the best personal reviews (not the ones with multi million dollar listings) and accept that this new system isn’t working. You have sent your core income into the delta quadrant. Hosts and guests are extremely dissatisfied.
It’s not the end of the world to accept it didn’t work. In fact the host community would
probably be over joyed to simply see you reach out and acknowledge it simply isn’t working for many.
The Airbnb community are resilient. We used to be resilient with you! The superhosts that built this business will move on but I believe it’s unlikely to be with Airbnb unless this community receive the heartfelt responses they deserve. Stat.
J