Do your guests really need three bottle openers? What abo...
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Do your guests really need three bottle openers? What about all those trinkets on the bathroom vanity? Chances are some of...
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Successful hosts know their listing is never really done—they find opportunities to evolve at every step of the journey, and so can you. Over time, you’ll have a better understanding of your space, your hosting style, and the needs of your guests. You can update your listing to highlight popular features, to reflect any changes to the space, or to be more competitive in your area. All of this translates to more bookings and happier guests.
Not sure where to start? Here are some ideas:
Make your photos shine
Photos are an extremely important part of your listing. Guests don’t always read your description, but they’ll almost certainly flip through (and study!) your pictures. So if you’ve recently redesigned your space, added some new amenities, or simply have a little more time or budget to spend on photography, consider a refresh.
Revise your listing details
A basic rule of thumb? Keep your listing details accurate and up-to-date. So if, for example, you no longer have access to the community swimming pool, make sure to remove any mention of it. But even beyond the basics, it’s a good idea to tweak the text as you go.
Add new amenities
Have your guests asked for a hair dryer? Mentioned there’s no kettle in their reviews? This is all great feedback—use it to decide what to purchase for your space, and make sure to update your amenities list once you’ve added them. Here are some of the most sought-after amenities:
Revisit pricing
Many new hosts make their listing attractive by choosing a price below the market average. Once you’ve been hosting a while and have a few positive reviews to bolster your listing, consider revisiting your price to find the most competitive rate.
Improve your search ranking
Airbnb’s search ranking looks at the things guests care about most, like positive reviews and great photos. Here are some things to consider trying:
Look to your guests for important insights
Use guest feedback—the glowing reviews and the less-than-stellar ones—to help you fine-tune your listing. Did they rave about your outdoor patio? Make sure to feature it in photos. On the other hand, maybe guests were surprised to find the location wasn’t super convenient for getting to and from the airport. Being more clear about this type of information in your listing description will help set expectations for future guests.
So much of hosting is about learning as you go. If you can use these learnings to improve your listing, you’ll be on your way to more bookings, happier guests, and higher ratings—and you’ll be one step closer to Superhost status.
Always helpful up to the minute advise and tips...thank you so much
Thank you for all these wonderful tips. Always great to get updates and reports to help us keep on keeping on....And improve along the way!
Thank you for the information. Helpful and shows the little things do make a big impact.
Thank you for these informative tips!
Good information
Thank you so much for the tips it is very helpful especially for the new host like me ,,,
Great tips!
I think being authentic and real sharing & communication is more important than marketing your house only to the benefit of capitalism
You raise a great tip here @Katarina114. We often see here in the Community Center the importance of having good communication, and how many experiences are greatly improved by this by both hosts and guests.
It would be great to hear any ideas you have to make it easier other hosts to master this. 🙂
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.
Great feedback
Great information!!! Thank you for taking the time to help us be better for our guests and their expectations.
Always tweaking and making the experience better. I work on my listing all the tome, each guest is an experience and there is always something to make better.
well thought of and well written, a big help
Thank you!
I’ve lost my superhost status and now no one is looking. I’m afraid it’s gone for good.
Great advice, we’re going to see if those professional photos really make the difference.