Hi fellow Airbnb hosts! I would appreciate your advice and experience in how to manage accounts with multiple listings.
Here is my situation: I have a house ("House 1") with my partner that I manage using "Account 1". I do all of the hosting management for our house, which has multiple listings that are linked to each other (to manage multiple configurations and units that can be rented together or separately). I use Account 1 to communicate with guests for these listings, and this is also our personal account for traveling as guests ourselves. We've worked very hard to attain superhost status since we started! Now, my mom and I co-own a separate house ("House 2"), which we're going to host on Airbnb, and again, I will do all of the hosting management duties and communication with guests. This house will also have a couple of linked listings (different units/configurations).
What is the best way to create accounts, so that each house has its own payout bank account, its own tax reports and so that I can manage the communications for both properties and their multiple listings most efficiently? I don't want to have to login to multiple accounts, and I would like to get all messages to one inbox and see all the listings on one multi-calendar, if possible. But I would like to be easily able to share the calendars separately with cleaners, which may or may not be the same people for both properties. I would like only my phone number to be visible to guests of both properties, as my partner or my mom would not know how to answer guest questions.
Option A: Add House 2's listings to Account 1. This will allow me to manage all the listings from one account, and my superhost status in Account 1 will be visible to people who book House 2. My question is if I can separate payout bank accounts, separate guest refund bank accounts, and have multiple taxpayers and separate tax reporting (since each house is owned by different entities). I have heard that guest refunds for all listings in one airbnb account can only come from one bank account and if this is the case, this option does not work for me.
Option B: Create Account 2 for House 2. I don't like having to login to 2 accounts, so this is also not a good option.
Option C: Create Account 2 for House 2, which is the owner of House 2. Then invite Account 2 to be a property manager for House 1. This means that I only have to login to Account 2 to manage both properties, but House 2 does not benefit from Account 1 superhost status.
Option 😧 Like Option C, but in reverse-- Create Account 2 for House 2, and invite Account 1 to be a property manager for House 2. I would use Account 1 to manage both properties, but does my superhost status show up for people who view House 2?
Option E: Have 3 accounts-- Account 1 owns House 1, Account 2 owns House 2, and both Account 1 and Account 2 will invite Account 3 to be a property manager. Then I would use Account 3 to manage both properties.
I started to create a separate account, but I didn't get very far, since airbnb seems to want different phone numbers for each account. Could you help me understand what is the best way of setting up accounts based on your experience and what the tradeoffs are? For example, are there any management features that are not available to co-hosts versus owners? Is it true that only one bank account can issue a refund per account, and that you can't designate a particular account to use for a particular listing? Thanks in advance!
