Calendar setting problem

[Maria3579]

My calendar is only allowing 30 day rental. When I change it to a 2 day minimum, an error code comes up. My short terns rental license us current. I’ve called 4 times and no one can fix it. The problem has been “sent up” but no one will call me back 

[Helen427]

Hello @Maria3579 have you tried clearing your cache & starting the process again to see if that works?

@Liv 

@Katie 

@Nick  maybe another case of IT glitches that needs IT Tech Team help to resolve an ongoing IT issue with their calendar...

[Maria3579]

Thanks for your responses.  How can I get in touch directly with the IT Tech Team and also, I'm not savoy enough to clear my cache.  What is that and how do I do it?

Thanks again

[Katie]

@Helen427 thanks for the tag.

@Maria3579 clearing your cache will depend on which browser you use, but if you search 'clear cache' and the name of your browser you should find a guide on how to do this. 

In terms of reporting something that doesn't work, you can use this feedback link to let the team know. 

Let us know how you get on 😊

[Helen427]

@Maria3579what is the error code that comes up?

 Is it in a Red box version like we have when we have problems with posting etc here in CC to?

@Katie  these are regularly occurring IT issues clearing one's cache doesn't & can't fix.

When these types of issues arise, as @Lizzie @Quincy can confirm are matters that many others in CC suffer that are issues the IT TEAM need to fix are outside Hosts & Guests & Customer services hands.

The problem is within the IT Teams arena and is there jobs to ensure ate fully functional for us all to use without inconvenience & disadvantages.

May I suggest @Katie @Nick @Liv  you bring up past topics including "Log in" to please learn how much these annoying UNFIXED ongoing problems that keep arising are incredibly annoying to us all & are costing ABB income.

Thanks for your understanding & learning within ABB CC to 🤗

[Katie]

Hi @Helen427, I appreciate your input here, and thanks for your suggestions. 

As you had advised Maria to clear her cache, and she wasn't sure on how to do this, I was just trying to elucidate your own suggestion here and enable Maria to check this for herself.

Just a heads up that when you tag us into these kinds of threads, we ask these questions so that we can try to help report the issue to the team. Not to worry: we do check past issues before diving in and we work very closely with Lizzie and Quincy, but of course there isn't always one overriding issue, so we have to try and work out some specifics in order to report it to the team.

Do also bear in mind that Maria's issue may well be different to the ones you are experiencing yourself, but your suggestion that she clears her cache was a great starting point to try and fix the issue for her, or get to the bottom of what is going wrong 😊