Cleaning fee for my host account not payed out to my account?

Angel7473
Level 1
Banja Luka, Bosnia and Herzegovina

Cleaning fee for my host account not payed out to my account?

I noticed that cleaning fee is not trasnfered to my account when payout transfer is made.

 

Who in aribnb support can fix this problem in my account?

3 Replies 3
Paula
Community Manager
Community Manager
Port Moody, Canada

Hi there, @Angel7473 ! Welcome to our Community Center.

 

I am reaching out to one of our amazing Hosts, @Bob297, to see if he can share his suggestions with you.

 

Good luck, 

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Angel7473 I suspect you are getting the cleaning fee but as it is a very small amount it is lost in the deduction of Airbnb's commission. 

Bob297
Level 10
Bilthoven, Netherlands

@Angel7473 
If you go to your account, you can see the exact breakdown of the transfer Airbnb has made to you