Communicating with guest during stay

[Sade87]

Hi. I am new to Airbnb and would like to know how to communicate with guest via airbnb. For instance, how do I give them access to the unit with a code by messaging. 

[Shelley159 · Accepted solution]

Hi @Sade87 

Click the guest's booking and click the "Message" button. You will also see the guest's phone number (below the Message button), but it's best to keep communication inside the Airbnb app.

[Emilie]

Hi @Sade87, 

Congratulations on getting started as a host, you have a very exciting journey ahead of you! 

Did you get a chance to read Shelley's advice? Do you have any more questions? In the meantime, I wanted to share the following articles which you might find useful as well:

• Communicate effectively
• How to provide self check-in for smooth arrivals

Looking forward to hearing from you! 🙂

Thanks,

Emilie