Dog issues

[Irene1085]

I have allowed pets for almost 2 years now and haven’t had too many issues an occasional pee on a rug. But Last night’s guests left their dog While they went out. This morning there was dog pee on my bookshelf, on my hiking guidebooks, my board games, my coffee table. They didn’t even bother to wipe it up. They are supposed to stay again next week. I think the guide books are okay, but extra cleaning if the rug etc. and the board games are ruined. How would you handle this?

[Rebecca]

Hey @Irene1085, 

Sorry to hear about the damage to your property. If a guest causes damage to your place or belongings during an Airbnb stay, you can file an AirCover for Hosts request through our Resolution Centre. More information can be found on the How the Resolution Centre works guide.