On a brand-new listing, turning off the experienced guests o...
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On a brand-new listing, turning off the experienced guests option when "Instant book" is enabled didn't work. I turned it off...
Latest reply
On a brand-new listing, turning off the experienced guests option when "Instant book" is enabled didn't work. I turned it off yesterday to allow a friend with a brand-new account to book my listing, and he is still unable to book it, even message me.
Is this a bug?
I tried turning off Instant Book on and off, still no luck.
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For instant book check your instant book settings if you have good Guests checked yes then because no trips on his account.
The inability to message you, I would suggest he try an messaged another hist. To see if his account or your account?
That is the setting I was referring to, it is currently off, and still, new guests can't book.
Just because I am confused Haha I claim old age
One of your listing has Experienced Guest only, your other 2 lists had that turned off. Is he trying to book that first listing? on that listing he wouldn't be able to message you.
For the listing you have "Experienced First Guest" set (Saxophone Loft), you have to turn off in your Account Settings to accept a booking from your friend who has no trips yet:
If you want to ensure your friend can book, turn OFF Instant Book (so someone else doesn't book the dates he wants), then update your Experienced First Guest in your Account Settings to "Any Airbnb Guest." He'll then be able to send a trip request for the dates he wants. Accept his trip request and if you want to use Instant Book after that, just turn that back on:
Click Profile Photo
Account
Your First Guest
Thanks, Joan!
I went to the listing and turned off Instant Book. But, I don't see that option you mentioned called "Your First Guest" under the account settings. I think there must be a bug on my account? Or I am on some beta configuration?
That is strange....You are the primary host on the listing correct? Try clicking the Saxophone Loft Listing page first, then click your profile photo/account.
If that doesn't work you'll have to contact Airbnb CS for assistance.
Just tried it, and no luck.
I will contact Airbnb CS, but do you know if there is a page for me to submit it? I can't call the Superhost Support as I am travelling overseas, and my SIM card isn't working for calls at the moment.
Yay! Glad you figured it out! 😊. Thanks for letting us know here in case another Host has the same problem!