@Cheryl835 Airbnb sometimes offers this but everything has to be paid by the time your cancellation policy makes the stay non-refundable. Also for long stays the guest is charged monthly.
You cannot influence this so I suggest you refer the guest to Airbnb
Hello @Cheryl835, thank you for bringing this question to our community.
Based on Mike's comment, are you referring to a short or long stay? This will help our Hosts better understand the situation and provide more accurate advice.