Ho do I get a listing taken down?

David13180
Level 1
Anchorage, AK

Ho do I get a listing taken down?

There is another host who does not have my permission to rent my house, who has it listed. I have my own listing for the house, but need to have their listing taken down. How do I go about getting it taken down? 

5 Replies 5
Mike-And-Jane0
Top Contributor
England, United Kingdom

@David13180 Assuming you have control of the house then the fact that guests will be turned away will soon cause Airbnb to take the false listing down.

Me thinks there is more to this story though so this might not work......

Mike-And-Jane0
Top Contributor
England, United Kingdom

@David13180 And I should have said Airbnb will not do much initially as they cannot determine which of these competing listings is fake/illegal/wrong. They should probably take down both to be safe!

Helen3
Top Contributor
Bristol, United Kingdom

Hi @David13180 

 

Presumably this person doesn't have keys/ access to your place so @Mike-And-Jane0 is correct Airbnb will soon cancel the listing if guests can't access the property .

 

What is the hosts connection with you? @David13180 

 

You can report the listing and also report the host but Airbnb are sometimes slow to take action.

Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @David13180

 

This sounds like a tricky situation -have you had a chance to check out Mike and Helen's advice yet?

 

Whenever you've got time, it would be great if you could tell us what you've decided to do in the end and if there's been any progress on this issue. 🙂

 

Thanks,

 

Emilie 

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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

I'm being careful of what I say here because I don't know the audience and the other party may have visibility, and there may be a law suit. Airbnb has been nothing but an obstacle in the way of doing what's right. I was begging them (Airbnb) to challenge both listings to provide proof of ownership of the property, and they would rather sit on their hands and let the other party commit fraud against the potential renters of the fake listing. 

 

To answer a previous question, the other party does not have physical access to the property. 

 

The listing is currently down, I don't know how or why it was taken down, or if its temporarily or permanently down. There has been no communication from airbnb regarding the fake listing. 

 

There has to be a better way to have listings taken down. Otherwise what's stopping someone from listing the White House or Graceland. Then when someone reports it, someone in India decides to take no action... the process is broken.