Host Cancellation Policy updates

Host Cancellation Policy updates

THIS makes it even less likely that we will ever use instant book…we’re NOT hotels!  At the very least, with instant book there should be a grace period…like with buying an airplane ticket – where for example a host could cancel within 24 hours of receiving the booking for any reason, without consequence.

 

And...why can't we just reply to these emails, instead of wasting time going to help, community center etc. and posting in a ** form like this?  It would seem that our Hosts' time isn't much valued....

 

Karina  ** / Kevin **

 

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**[Personal information hidden due to safety reasons and  content removed in line with the- Community Center Guidelines]

 

Host Cancellation Policy updates


Subject: Host Cancellation Policy updates

2 Replies 2
Anshu88
Level 2
Mumbai, India

I completely agree with this , sometimes i feel that this platform is very guest centric. 

i have experienced scenarios where in if my calendar was not updated for 90th day and even if i was moving ahead with the cancellation i was still liable to pay the penalty fee.

 

the guest had enough time to look for other options, and cancelling the booking 90 days prior should seem okay.

 

and if the guest wants to cancel the booking , he can do that with free of cost! 

how is this fair? 

I totally agree, I am new to  Airbnb, it is definitely guest-centric. I just got hit with a
Instabook booking for next July.  I do not know how that happened. I am now looking to see if Abb automatically switches you over to instabook at the beginning of a new year. I am hoping got find an answer.

 

Why would anyone go instabook?