I can't seem to add house rules

Maisie1
Level 4
Halkirk, Canada

I can't seem to add house rules

When in listing editor > arrival guide > House rules - I can't seem to add any. There are ticks for pets, and a couple of other things, but I can't write anything.

So where do we add our house rules? I believe I saw someone mentioning a whole list of their own, but I can't find that now....

Anyway, if someone could give me some guidance, I'd appreciate that. Do we just add our rules to the guide?

18 Replies 18
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Maisie1 

Click on the screen that you posted. Then go to the right side (if you're on a desktop) and scroll all the way down. If you're using the app, the house rules page will open when you click the screen that you posted. Scroll all the way down.

There is nowhere to scroll all the way down. I am using a laptop...........I wonder why this is appearing like that, nowhere to add house rules, so weird!

Maisie1_1-1742735541820.png

 

@Maisie1 

It looks like your computer screen is not maximized and the scroll bar on the far right can't be seen. Try maximizing the screen by clicking this button at the top right (2 arrows). Then the scroll bar should be visible:

Joan2709_2-1742736171641.png

 

Also, thought you might like to take a look at this New Host Guide. It has lots of tips to help you navigate the platform and understand features:

 

A Guide For New Hosts

https://community.withairbnb.com/t5/Community-Guides/A-Guide-For-New-Hosts/m-p/2073093#M2346

 

 

I don't have those 2 arrows, I am using Chrome. I have the page maximized and can't get it to stretch any bigger. I don't know if you are using chrome to see those 2 arrows?