I've been unlisted and cant relist

Answered!
Johan1096
Level 2
Swellendam, South Africa

I've been unlisted and cant relist

The message says I need to pay a security deposit to relist.

 

Since when do hosts pay security deposits?

Top Answer
Paul1255
Level 10
London, United Kingdom

Where are you seeing the message @Johan1096 ?

An email, or in your app/desktop message thread?

I wonder if you can upload a screenshot.

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19 Replies 19
Paul1255
Level 10
London, United Kingdom

@Johan1096  at the bottom of the message it's asking you to add a security deposit TO your listing (an amount that guests are liable to pay in the event they damage your property and you want to make a claim)

 

Paul1255
Level 10
London, United Kingdom

@Johan1096  go into PRICING>STANDARD FEES AND CHARGES>SECURITY DEPOSIT and add the amount you wish in the guidelines Airbnb suggest in your screenshot

Johan1096
Level 2
Swellendam, South Africa

Thanks Paul, I did notice this. It's tricky, my Airbnb is managed by other software that links other booking agents. They don't have the option to add security deposit but I suppose the solution rests with them. 

 

Paul1255
Level 10
London, United Kingdom

@Johan1096  should be a way of working it out through your channel manager I imagine

Johan1096
Level 2
Swellendam, South Africa

You're the man, thank you 🙂