Listed bedroom as cover photo, but another is showing up instead.

Answered!
Maisie1
Level 3
Halkirk, Canada

Listed bedroom as cover photo, but another is showing up instead.

So I thought maybe by mistake I hit the photo scroll button, so I deliberately got it back to where it should be and refreshed, but no, it's showing the dining area. Why is that?

Top Answer

@Maisie1 

Yes...this is a known issue with Hosts in the Rooms Category. To resolve, Hosts have had to delete the photo showing as the cover photo, and then choose the photo they want as the cover. Then add back the deleted photo to the listing. 

 

Just a few suggestions on your photos:

 

  1. You have a duplicate photo of the Kitchen? Suggest you delete one
  2. I would take a close up picture of the breakfast you provide and put on the listing
  3. Take a photo of the washer/dryer and put on listing
  4. Reshoot the bathroom photo with shower curtain open - guests want to see the showerhead

 

Cover Photo

Try re-shooting the bedroom photos from a different angle/corner of the room. I don't recommend brown sheets/linens. Go for white sheets/linens and a pop of color with a throw blanket at the end of the bed. 

 

For now, try this as you cover photo until you can get better photos of the bedroom:

 

Joan2709_0-1741520975528.png

 

View Top Answer in original post

6 Replies 6

@Maisie1 

Yes...this is a known issue with Hosts in the Rooms Category. To resolve, Hosts have had to delete the photo showing as the cover photo, and then choose the photo they want as the cover. Then add back the deleted photo to the listing. 

 

Just a few suggestions on your photos:

 

  1. You have a duplicate photo of the Kitchen? Suggest you delete one
  2. I would take a close up picture of the breakfast you provide and put on the listing
  3. Take a photo of the washer/dryer and put on listing
  4. Reshoot the bathroom photo with shower curtain open - guests want to see the showerhead

 

Cover Photo

Try re-shooting the bedroom photos from a different angle/corner of the room. I don't recommend brown sheets/linens. Go for white sheets/linens and a pop of color with a throw blanket at the end of the bed. 

 

For now, try this as you cover photo until you can get better photos of the bedroom:

 

Joan2709_0-1741520975528.png

 

Hi Joan, thank you for the suggestions and fix, I appreciate them!

@Maisie1 

Just to note....other Hosts have mentioned they have to periodically go back and do the same thing to correct the cover photo. Airbnb must have a program that will go through and update the listings again to the cover photo they think you should have. 

I will keep periodically checking, thanks for the heads up!

Alex
Community Manager
Community Manager
Toronto, Canada

Hello @Maisie1!

 

Hope you had a great day! I'm sorry to read that you are having issues adding photos to your listing. Joan provided a really complete answer explaining how to fix this. Did you have time to check her answer? Let us know if it helped you or if you need more support. 

 

Best regards, 

Alex

Yes, that worked for me, thank you!