No Message Tab to guest

[Catherine167]

I have just accepted a booking but the "Message tab" is not showing up so I am unable to contact the guest.  Has anyone else had this issue?

[Joan2709]

@Catherine167 

Have you tried to access your listing on your phone as well as the desktop?

[Catherine167]

Thanks for the tip.  Had tried that.  It took an hour to rectify itself so I think it was a glitch in the system. 

[Emilie]

Hi @Catherine167, 

I'm sorry to hear something wasn't quite right when you accepted that recent booking! I just wanted to double check that everything was well and truly in order now? 

Thank you @Joan2709 as well for jumping in so quickly to help! 🙂

Emilie

[Catherine167]

Thank you Emilie all good now.  Seemed to come right after an hour.