Owner/co-host?

[Nanette64]

I have just finished building a house in another state and have hired a property manager to advertise it on Airbnb,  handle bookings and deal with other aspects of renting the property.  I just noticed that he is listed as the host, people think that the house is his, and there is no record on Airbnb of my having a rental home listing.  Does that mean that if the property manager decides to move on, I would have to start from scratch with zero reviews?  I don’t know what to do - ask him to list me as a co-host?  But won’t the reviews still all go to him?  Thanks for any advice.

[Joan2709]

@Nanette64 

Yes, sadly all the reviews will stay with the property management company and you would have to start over if you terminated your arrangement. Most large scale property management companies do this and new Hosts are not aware of the consequences. I would take a look at what your contract with the property management company and review what it says about terminating the arrangement and listing reviews. Most large property management companies do a terrible job managing the listings. Just type the name of the one you chose in the search the community box and you'll see what I mean.

You should never allow a property manager to be named as primary host/owner. It is better to setup the listing with you as owner and then hire an experienced Co Host. You can then name the Co-Host as primary Host if you want and you would appear as Co Host to guests (however, you retain ownership of the listing). If you end your relationship with the co host at some point, all the reviews stay with you...they don't go with the co-host, unlike the arrangement with most property management companies.

Find An Experienced Co-Host

https://www.airbnb.com/resources/hosting-homes/a/find-the-right-co-host-on-airbnb-695

[Nanette64]

Thank you!  I’ll have a talk with our property manager, and become a co-host.  I appreciate your feedback. @Joan2709 

[Elisa]

Hi @Nanette64 😊,

Thank you for asking this question here!

Our host shared great advice with you. Did you get a chance to review it?
I look forward to hearing your thoughts!

Warm regards 🌻

[Nanette64]

Hi Elisa, I plan to take her good advice and be added as a co-host.  I’m so glad to have people who can help! 

[Elisa]

Hi @Nanette64 😊, 

I am happy you got help, this is the power of being a great community!😍

I would like to share with you a tip to better communicate in the community. Don't forget to mention the host by typing @ followed by their name so they will know you're replying to them.

Warm regards 🌻,