Persistent Spam Requests on Airbnb – Why Isn't This Blocked?

Guy991
Top Contributor
Sintra, Portugal

Persistent Spam Requests on Airbnb – Why Isn't This Blocked?

This false account under the name S****a from London is spamming me every few days, asking for a video call for all my properties. You can imagine how many times I have already reported this user.

I am sure that whether this is a person or a bot, they are making countless attempts per day to contact numerous hosts.

How difficult would it be for Airbnb to write a simple two-line code that says:

IF user is new AND makes more than 1 inquiry a day AND uses keywords like "CHAT", "VIDEO", or "CALL"

THEN delete all messages and block user .

This is really annoying. I get a text message from Airbnb saying, "You could earn xxxx.xxx," and then I open the app only to find the usual spam.

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

You can block them yourself on the messaging @Guy991 

Karol22
Level 10
SF, CA

Hi @Guy991 both from within the Airbnb app and on the website, from within your Inbox, you have the ability to block the user. I believe this is the best solution.