Potential Guests

Answered!
Ingrid778
Level 2
West Vancouver, Canada

Potential Guests

Hello

Just wondering as  a new host, how will I be notified that I have a potential guest? Do I just check my messages on the airbnb site from time to time, or will I be notified by email? 

 

Thanks

1 Best Answer
Mike-And-Jane0
Level 10
England, United Kingdom

@Ingrid778 you will, if set up correctly, get a text, a message on the Airbnb app and an email. The sound the app plays is useful as it is exciting to see what length of booking you have got. Sending a message back to the guest thanking them for the booking usually encourages them to message you with why they are coming.

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4 Replies 4
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hey @Ingrid778 ,

 

Welcome to the Airbnb Community Center! Hope the suggestion from Fred and Mike below were helpful to you.

 

I am also linking a few articles that I think would help you get a brief idea of what you can follow to communicate with guests effectively : 

👉The basics of communicating with guests 

👉How to read and send messages 

 

👉 Managing guest messages 

I hope this helps. Do let us know how is your Hosting journey going so far!

Click on start a conversation to connect with other Hosts

For guidance and to ensure Community safety, please look at our Community Center Guidelines!

Fred13
Level 10
Placencia, Belize

You will get a message (like @Mike-And-Jane0  said below) and when you response with a welcoming message, is usually when they ask further questions.

Mike-And-Jane0
Level 10
England, United Kingdom

@Ingrid778 you will, if set up correctly, get a text, a message on the Airbnb app and an email. The sound the app plays is useful as it is exciting to see what length of booking you have got. Sending a message back to the guest thanking them for the booking usually encourages them to message you with why they are coming.

Ingrid778
Level 2
West Vancouver, Canada

Thank you for the info Mike and Jane. Really appreciate it!

 

Cheers

ingrid

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