Saif65
Al Qabil, Oman
Level 1
I am new in this field... I created a full-service rest hous...
I am new in this field... I created a full-service rest house so that visitors to the place would feel at home. I heard about...
Hello
Just wondering as a new host, how will I be notified that I have a potential guest? Do I just check my messages on the airbnb site from time to time, or will I be notified by email?
Thanks
Answered! Go to Best Answer
@Ingrid778 you will, if set up correctly, get a text, a message on the Airbnb app and an email. The sound the app plays is useful as it is exciting to see what length of booking you have got. Sending a message back to the guest thanking them for the booking usually encourages them to message you with why they are coming.
Hey @Ingrid778 ,
Welcome to the Airbnb Community Center! Hope the suggestion from Fred and Mike below were helpful to you.
I am also linking a few articles that I think would help you get a brief idea of what you can follow to communicate with guests effectively :
👉The basics of communicating with guests
👉How to read and send messages
👉 Managing guest messages
I hope this helps. Do let us know how is your Hosting journey going so far!
You will get a message (like @Mike-And-Jane0 said below) and when you response with a welcoming message, is usually when they ask further questions.
@Ingrid778 you will, if set up correctly, get a text, a message on the Airbnb app and an email. The sound the app plays is useful as it is exciting to see what length of booking you have got. Sending a message back to the guest thanking them for the booking usually encourages them to message you with why they are coming.
Thank you for the info Mike and Jane. Really appreciate it!
Cheers
ingrid