Hospitality is a buzzword these days. There are books, YouTube videos, workshops, self-proclaimed experts, consultants, strategies, and frameworks. But in my world, hospitality is simple. It’s about making people feel welcome.Somewhere along the way, I st...
Latest reply by
Luann86
Guests just checked out. A towel and wash cloth are ruined, there are small gouges in the interior entry doorway, scrapes along a closet door and paint or something pink on the fireplace that I can’t get out. They also washed something really sandy in th...
Latest reply by
Elisa
Hi everyone:)
I'm Spela and together with my team we've been hosting on Airbnb for the past 5 years in Tenerife. Today we look after 15 holiday homes across Tenerife, and like every host, we've had our fair share of unexpected situations along the way.
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Latest reply by
Spela-Zaversek0
Hi I’m Lisa in Venice, California.Can someone give me advice on what you think I should do to update the decor in my listing? I feel like it’s looking tired but I’m not sure what I can do without spending a lot of money.Thanks for your input!airbnb.com/h...
Latest reply by
Marie8425
I'm hoping for some advice from hosts who have successfully dealt with stubborn odors.An Airbnb guest stayed in a room rental in my shared home for 93 days. At checkout, the room was in terrible condition: a soaked and heavily soiled mattress, broken bed ...
Latest reply by
Lola536
I am new to ABNB and had a single person rent for a week…in town on business. She extended twice and stayed for 17 days. She allowed me access with my contractor and I was shocked at the condition of the house. Every towel was dripping wet, the bath rug ...
Latest reply by
Karen114
My HOA requires that the tenant complete a contract. Can I attach that to my listing. If so how? Alternatively I can email it to the prospective renter but I cannot seem to find their email address.
Latest reply by
Paula
Hi everyone, I'm a new Airbnb host and would appreciate some advice.I'm looking for the easiest way to set up automatic check-in instructions so guests receive them without me having to send them manually every time.Is there a way to create a one-click or...
Latest reply by
Paula
Good day, I hope you are all doing well. I need some help with what is the right amount of amenities, etc. to leave for my guests. I run 2 self-catering houses, the one sleeps 8 guest, the other one 10 in South Africa. My rate is not bases on my amenit...
Latest reply by
Lorna170