Profile birthday upadate

Answered!
Vanja43
Level 1
Ljubljana, Slovenia

Profile birthday upadate

Dear hosts.

 

I have a very unpleasant situation. Airbnb account wants to me to upload the documents, which I already have at least 10 times. But, as they say, I entered the wrong year at my birthday data. I can not see this data to check it or change the data.

 

Help via chat is not helpfull at all. And the worst thing is I can not get my money or host in the future. 

 

Any similar problems? Who can I turn to? 

Top Answer
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Vanja43 , Sorry to hear about the issue you are facing. I reached out to the team and seems like the issue has been resolved.

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1 Reply 1
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Vanja43 , Sorry to hear about the issue you are facing. I reached out to the team and seems like the issue has been resolved.

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Please follow the Community Guidelines