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Registration # vs licensed motel

‎17-07-2023 04:59 PM
Sarah3990
Level 1
New Orleans, LA
‎17-07-2023 04:59 PM

Registration # vs licensed motel

Hi! I accidentally clicked the box for licensed hotel/motel/exempted and now I do not have the option to enter my STR registration #. When I try and edit, uncheck the box, it doesn't give me an option. The box has to remain checked. Customer support was friendly but not helpful. Has anyone come across this and been successful fixing it? Thanks!

‎17-07-2023 04:59 PM
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‎20-07-2023 09:58 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎20-07-2023 09:58 PM

Hi @Sarah3990 , Did you manage to get it resolved since the time you posted?

Do keep us posted if you still need any help with it. 

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‎20-07-2023 09:58 PM
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