Reply Rate

[Mar90890]

Hello,

Why would I have a 89% reponse rate, if the latest I have replied to someone is two hours and majority of the reponses I write are within the hour?

[Rebecca · Accepted solution]

Hey there @Mar90890,

Welcome to the Community Center! 🎊

What a great question! Your response rate is the percentage of new inquiries and reservation requests you responded to (by either accepting/pre-approving or declining) within 24 hours in the past 30 days.

For more information head to > What are response rate and response time and how are they calculated? 

Hope this helps. Let me know if it improves over time!