Top 1%?

[Kaili8]

Aloha. What are the parameters to get rated as a top 1%?  I am currently 10% and have 48 Five Star reviews and no issues.  thanks

[Rebecca]

Aloha @Kaili8 👋🌺

Great question! 

We take several factors into consideration, including overall rating, subcategory ratings, Host cancellations, and quality-related customer service issues. We use this to daily evaluate all eligible listings on Airbnb and determine the top 1%, 5%, or 10% and bottom 10%. 

The highlight is updated regularly using various factors, including:

• Overall star ratings and feedback in guest reviews
• Subcategory ratings for check-in, cleanliness, accuracy, Host communication, location, and value
• Host cancellation rates
• Quality-related issues reported to Airbnb Community Support

You will continue to get a notification whenever a guest rates and reviews your listing or reports a quality-related issue.

I hope this helps 😊